Terms of Use

These Terms and Conditions describe the rules that govern your use of Royal Club’s online casino and sportsbook services. They explain the relationship between us and our players, the responsibilities attached to account ownership, and the basic rules for deposits, play and withdrawals. By registering or using our services you accept these terms and any updates we publish.

Account responsibilities

Account holders are responsible for keeping login details secure and for all activity that occurs under their account. You must provide accurate and current personal information and update it if anything changes. We may suspend or close accounts where fraudulent activity, chargebacks, or suspicious behaviour is detected. Only one account per person, household, device or payment method is permitted; duplicate accounts can be closed and funds forfeited.

Eligibility requirements

To use Royal Club you must meet the minimum age requirement of 18 years or the legal gambling age in your jurisdiction, whichever is higher. You may not register or play from jurisdictions where online gambling is prohibited. We may refuse registration or limit access where required by law or our payment partners.

Acceptable platform use

Our platform is for lawful, personal entertainment only. You agree not to use the service for money laundering, fraud, or any activity that violates applicable laws. Automated play using bots, attempts to manipulate games or bonus conditions, and collusion are prohibited. We reserve the right to block or restrict accounts that breach acceptable use rules.

General bonus and promotion rules

Promotions, bonuses and free spins are subject to specific terms that apply in addition to these general rules. Unless stated otherwise, only one bonus may be active per account at any time. Bonuses commonly have wagering requirements, maximum bet limits during bonus play, game contribution rules and maximum cashout caps. Progressive jackpot games are typically excluded from bonus play. We may withdraw promotional offers or refuse bonus claims where abuse or manipulation is suspected.

Deposits and withdrawals

Deposit and withdrawal options are listed in the cashier section of your account. Minimum and maximum amounts, processing times and any third-party fees are set per payment method. Withdrawals are subject to account verification and may be held while identity, address or payment-source checks are completed. We may apply limits or stage large withdrawals. Payment providers may impose fees that we do not control.

Verification and KYC

We may require identity verification at any time, particularly prior to withdrawals or after large wins. Typical documents include government ID, proof of address and proof of payment method. Until verification is complete, withdrawal requests may be delayed or restricted. Failure to provide requested documents may result in account suspension and forfeiture of funds.

Dispute resolution

If you have a query or dispute, contact our support team at [email protected]. We will review the matter and respond. If you remain unsatisfied you may request a further internal review. Our decisions are final except where local law provides for alternate remedies. We recommend contacting us promptly if an issue arises so it can be resolved quickly.

Updates to Terms and Conditions

We may revise these terms from time to time. Updated terms will be posted on this page and will take effect on publication. Continued use of the platform after changes indicates acceptance of the new terms. We encourage users to review these Terms periodically and to keep contact details current so we can notify you of important changes.