Casino Royal Club Responsible Gambling

At Royal Club we take responsible gambling seriously. We want play to stay fun and under control, so we provide clear options and practical support to help you manage your activity. If you ever feel your play is becoming a problem, contact our support team and we will work with you to find the right steps.

Player protection principles

We expect all players to gamble only within their means. Accounts are for individuals aged 18 or older or the legal gambling age in their jurisdiction, whichever is higher. We review accounts when behaviour or transactions raise concerns, and we may request identity verification to protect players and prevent fraud.

Activity-control tools

If you want to limit your play, our team can apply a range of controls to your account on request. These measures are designed to reduce risk and give you time to reassess your activity.

Deposit limits

You can ask us to set daily, weekly or monthly deposit limits to help control spending. Limits can be reduced immediately and increased only after a waiting period to avoid impulsive changes.

Loss limits

We can place loss limits that cap how much you can lose over a set period. This helps keep stakes predictable and prevents large, unexpected losses.

Time limits and session controls

To manage play time, we can apply session time limits or scheduled account breaks. These measures are useful if you want regular reminders or limits on how long you can play in a single session.

Self-exclusion and account closure

If you need a longer break, request a self-exclusion or account closure via live chat or email. Self-exclusion periods can be applied for a set time or indefinitely. Once a self-exclusion is active, access will be restricted and we will not enable gambling activity until the exclusion ends or is reviewed.

Recognizing signs of problematic behaviour

Watch for changes such as chasing losses, spending more time or money than intended, borrowing to gamble, or neglecting work and relationships. If you or someone you know shows these signs, take action early by using limits, seeking a break, or contacting our support team.

Practical tips for staying in control

Set a budget before you play and stick to it. Use deposit and time limits, avoid gambling when stressed or under the influence, and take regular breaks. Treat gambling as entertainment with a fixed cost, not a way to make money.

Professional help and support

We recommend contacting local health services or gambling support providers if you need professional help. If you prefer, reach out to our support team for guidance and we will point you to appropriate local resources. Help is available and asking for it is a strong first step.